How Predictive Assessments Helped a Private Equity-backed Healthcare Company Reduce Risk
BACKGROUND
A private equity-backed healthcare company faced high turnover and disengaged teams following a series of costly mis-hires. Two key senior leaders exited within 9 months of joining, while their teams struggled to deliver on financial expectations amid the swirl. The leadership team needed a scalable way to mitigate future hiring risk and rebuild confidence internally and at the board level.
SOLUTION
At the Core Coaching implemented Hogan Personality Assessments and pulse feedback surveys for a selection of current employees. The assessments identified behavioral strengths, potential risks and value alignments that led to deeper discussions or coaching for individual employees. We then defined the company’s “good fit” behavioral traits and values for success in each of the critical roles.
Finally, we incorporated Hogan assessments into the hiring process for all critical leadership roles. At the Core led candidate debriefs to gain context, provided the hiring team with detailed interpretations of results, and generated more effective questions for the hiring teams to ask in the final interview stage.
RESULTS
Over the course of one year, the company dramatically improved key metrics like turnover, employee engagement and hiring confidence.
“By aligning our hiring practices with data from Hogan and Jenn’s expertise, we created a scalable process that better protects our talent investment and our growth ambitions.” - Chief People Officer
CONCLUSION
Diagnosing what went awry in the hiring process using predictive assessments and pulse surveys enabled the company to define its most critical behavioral traits. Taking it a step further to incorporate these practices into the hiring process for all critical roles resulted in meaningful, measurable improvements.
At the Core Coaching continues to support the organization’s ongoing hiring and leadership development strategy as a trusted advisor.
